Testimonials

To Mattia and Anastasiia,

Thank you again for all of your efforts in creating an extraordinary trip for these clients.

I will share with you below some of the things she told me, but she kept saying over and over, "amazing". The bottom line is that she had high expectations that everything would go smoothly, but it was unexpected how wonderful all of the drivers and guides would be. 

Recap:

- Grand Hotel - Favourite hotel. Beautiful rooms. Great location. Loved being able to walk in Lucerne.
- Boat ride - highlight of the trip!! One of the members of this family is a boater, and he was so impressed by the captain's knowledge. He enjoyed learning every detail about the boat restoration, etc. Only wish the boat ride had been longer!
- Hike - Great. They LOVED Urse. They are still talking about him! Delia was awesome. The only note is that they did not know that the fondue lunch was cash only, and luckily, they had the cash. Please note this ahead of time, next time.
- Casa di Langa - loved. Another note for next time would be to give a heads up that taxis to restaurants for dinner are expensive. €200 round trip. Although given it there were 6 of them, I'm sure the price was higher than normal.
- Wine Tour - Suzanne was wonderful. Both wineries were so different, and they loved their lunch.
- Turin - loved Sergio's guide and Favio's driver.
- Truffle Hunting - Favio again (yay!) plus Favio's wife? They absolutely loved both of them. The villages they went to were perfect, and the truffle hunting was super fun. The dog found 3 truffles, and they kept 2 that were used in their lunch.
- Grand Hotel Minerva - great location, service, bar, pool. 
- Florence tour - blown away at how knowledgeable Veronica is - local Florentine and art historian. She made everything so interesting. They were so happy to have Veronica twice.
- Cooking class - way exceeded their expectations! There were 2 chefs in an amazing converted apartment on the river. Was spectacular. 
- Ebike - beautiful, perfect, great lunch

So all in all: 10/10!! 

I am so grateful to know that I can confidently book exceptional trips with QofC. It was especially incredibly helpful in this case to be able to have you as my partner for both countries to figure out how to divide up the budget and seamlessly coordinate the itineraries. 

Thank you again! I look forward to the next trip.

Alabama - Gold Travel - Michele Gold

Thank you so much for everything, Anastasiia and Mattia!

I am looking to connect with the client on the phone, but in the meantime, she sent me: 

The trip was AMAZING! Everything went so smoothly, and everything was beyond our expectations!

Alabama - Gold Travel - Michele Gold

Hi Martina! We reached out to the clients to ask how their trip was and they said they had a fabulous trip thanks to your team :)

Atlanta - Michele Wise Travel - Michele Wise

Hi Daniele, I just wanted to let you know that the clients loved every aspect of the trip that you put together! Here is what they had to say in their review: "I recently had the pleasure of traveling to France and Switzerland, and the experience was nothing short of extraordinary. From the very beginning, their team responded swiftly to all my requests, demonstrating professionalism throughout the planning process. They meticulously customized my itinerary to align perfectly with my travel goals, ensuring every detail was accurate and comprehensive. One of the standout accommodations was the Sweitzerhof in Zermatt, which I particularly enjoyed for its exceptional service and breathtaking views. I am pleased to say that all the hotels met my high standards, contributing to a consistently comfortable and luxurious stay. The guides provided were another highlight of my trip. Each guide was outstanding, bringing their own unique expertise and enthusiasm to enhance my travel experience. I felt well-supported and enriched by their knowledge and passion for the destinations.

A memorable moment from my journey was hiking up to the snow line in Zermatt with an incredibly sporty guide. The stunning waterfalls and rolling hills throughout Switzerland also left a lasting impression. Looking to the future, I plan to return to Zermatt. Reflecting on my trip, I can't think of anything that could have been improved. I particularly appreciated the daily recap check-ins before each day's activities! Overall, the quality of my trip far exceeded my expectations. They delivered an impeccable travel experience, and I am very likely to recommend their services to friends, family, and colleagues. Thank you all for everything! We appreciate all of your help and your amazing attention to detail and we look forward to working with you again soon on another trip.

Atlanta - Smartflyer - Mary Jane Kirkpatrick

Hi Daniele, they let me know they were SO happy with the Queen of Clubs service in Switzerland. Thank you for all of your help!

Austin - Vaquera Travel - Sarah Thomas

Thank you Federica! The clients very much enjoyed their experience in Luzern. She told me that the guide related very much to her grandsons’ and it was a lovely experience.

Beverly Hills - Global Travel Collection - Pete Torres

Hi Daniele! We just got some fabulous feedback from the clients! You all knocked it out of the park with them, and we cannot thank you enough. She said she would do every second of the trip again without any changes! Zurich and Geneva were executed perfectly and the perfect bookends to their Backroads trip. Thank you for helping us plan a trip they’ll never forget! You all are the best!

Birmingham - Kathryn Burns Travel - Mary Collins Weaver

Hello, I received many texts from clients telling me how fantastic Switzerland was! He sent this email today: "I wanted to send a quick note of thanks to you and your team for your work on our trip to Switzerland. The hotels, tours, and food suggestions were fantastic, and we had a great time! Again, great job to everyone! I greatly appreciate everything you all did for this trip to help make it smooth." Thank you!

Brentwood - MK Luxury Travel - Sara Quint

Hi Martina, thank you for following up! I just spoke with the clients and they loved their trip and enjoyed it a ton. They cannot wait to go back to Switzerland! They loved being there! Thank you!

California - Broomstick Inc - Ayse Boykin

Hi Daniele and Jennifer, I recently had feedback from the clients, and they LOVED their trip. They said everything was perfect and they had an amazing time. Daniele, thank you so much for pulling this all together at the last minute and being available for their needs while traveling. You are the best! I have another family heading to Switzerland this summer, I'll send them your way once the dates are arranged!

California - First in Service - Michelle Gross

Dear Daniele,
I do not doubt that the trip will be sensational for them thanks to our great partnership. I'm so impressed with Queen of Clubs. I can't wait to continue working with you!

California - Fora Travel - Caroline Weilert

Hi Martina,

Here is the feedback I received:

"Mike and I just want to thank you again for planning the best trip of our lives! 

The places, hotels and upgrades, quality of guides and tours, transfers and even the sequence of stays were absolutely perfect and exceeded all expectations.

Thank you from the bottom of our hearts!” 

Thank you to you and your team for facilitating this trip, nothing is better than getting feedback like this from our clients! 

California - Moss Luxury Travel - Alexa Moss

Our clients thoroughly enjoyed their time in Switzerland! Thank you again so much for your wonderful collaboration!

Colorado - Chase Travel - Liza Castellano

Email from the cllient:


"Heather,  we knew this trip was going to be great, but it far exceeded our hopes!

The itineraries, services and details—both small and large—that you recommended and planned for us were fantastic. Accommodations were A++ (except for the kids’ first room at the National in Luzern without A/C, but we understand this is fairly typical in Switzerland, and their new room was exceptional). 

Our guides were all really fantastic, Beatrice in Como, Diego in Switzerland, Lucille in Paris and Christine in Paris.  The excursions via boat, funicular, eBike, trains, metro etc all perfect.  Same with the French Open experience.  

Thank you so much for planning our trip!  It was really an experience and memory we will cherish."

Thank you, 
Clients

Connecticut - Largay Travel - Heather Bahora

Thank you everyone!

They LOVED their trip and wrote a wonderful review, which wouldn't be possible without you!

Georgia - Co.1028 Travel - Lori Burton

Valeria,

I just wanted to let you know that the client and her family are back from their trip, and they thoroughly enjoyed their time in Basel before their river cruise.  It was a small itinerary, but thank you so much for your wonderful planning and assistance. Everything went perfectly smoothly, and they absolutely loved their tour guide on Sunday. The very well-travelled client said he was one of the best tour guides she's ever had!

Many thanks again, and I look forward to working with you in the future!
 

Georgia - Custom Compass Travel - Laura Thomas

Hi Zara, my client was so thrilled with Queen of Clubs and Bo-Yee and Federica with her London and Switzerland experiences that I have decided to use your services again for another trip she is planning in December to Paris!

Jacksonville - Bizseats4u - Ian Pinto

Hello Martina, thank you so much for all of your help. It was AMAZING working with you for this trip. I just talked to the client today and she told me their trip was just simply amazing! EVERYONE collectively enjoyed it. She said the carriage ride was like a fairytale! They appreciate all of your hard work and are so grateful for your expertise. YOU made me look good! Thank you again!
 

Los Angeles - High Flight Travel - Kimberly McFarland

The clients said that having Queen of Clubs as a point of contact was amazing! The daily texts were very helpful and unexpected rain during their tour did not have to mean they had to cancel, the ability to adapt this for the benefit of the clients was great and meant they didn't have to miss out on their plans!

New Jersey - E Clark Travel - Karen Essafi

Hi Daniele, I hope you're well! I finally connected with the client, and he didn't get into specifics but LOVED their time in Switzerland. He said everything was perfect - every tour, hotel, as well as your and your team's communication. They also visited Paris and Amsterdam, and said your team was the best of all of our ground teams during their month away from home :) On our side, your responsiveness and attention to detail during the planning process were amazing and so helpful! Thank you for all of your guidance and support, and for ensuring that these VIP guests had an awesome experience. We hope to continue our successful partnership on future client trips!

 

New York - Away We Globe - Michelle London

Hi Martina,
 
Thank you for your email and thank you for all of your help with the clients' trip.  They emailed me yesterday that they had an amazing trip, so thank you for everything you did to make that happen!
  
In terms of feedback, they loved the Kempinski in Engelberg – said it was spectacular!  She said the hot air ballooning was a major highlight and that the via ferrata would have been too had it not been rained out after 30 minutes. 

They loved the Zurich tour and she said the chocolate making in Lucerne was another highlight. 

All in all, it was a great report and she was super happy, so I am too!  Thank you again for all of your patience and help! 

I look forward to working together again.
 
Best,
Amy

New York - Elli Travel Group - Amy Guenzl

Good evening, I just wanted to let you know my client had the best time on his trip in Switzerland. He said the ground team was awesome! Thanks again for your assistance on this trip and I 'll be in touch when I have more clients!
 

New York - Fora - Ariann Bernstein

Dear Anastasiia,

Thank you for your email and for taking such great care of my clients during their trip.

It was my first time using Queen of Clubs and will definitely not be the last! I've been blown away by feedback from these clients, so well done! 

New York - Fora Pro - Soreily Santos

Our clients said this was one of the best trips they've ever taken, they loved it!  Thank you again for everything!

New York - Fora Travel - Megan Stout

Federica, your on-the-ground support is truly some of the best, and I can't thank you enough!

New York - Fora Travel - Julia Asselin

Everything was perfect, what a fabulous job your team provided for my clients! So thankful to everyone!

New York - Fora Travel - Chelsea Gambino

The trip was just amazing! I can't tell how wonderful everything went!

The hotels, drivers, tour guides and care we received were truly magical. The execution of the entire trip felt like something of pure fantasy. We were so well taken care of by everyone who planned and coordinated this trip. The communication from start to finish was great! The planning of the itinerary for both adults and children worked out wonderfully. The mix of places and activities was perfect. Also, the day we visited my father's memorial was just so very special. Our driver found us a special place to eat in the town of Wurenlingen afterwards. The owner was so welcoming as we didn't have reservations for the day and didn't have anything planned.

The constant communication and text messages to keep us informed were absolutely above expectations. It is hard to manage a group of nine people of all different ages and interests and make it the most incredible trip we have ever experienced. The selection of hotels was incredible! Each hotel offered its uniqueness and excellence. Can't say enough about our tour guides and our drivers. They felt like family and were so informative and helpful. Such great people in Switzerland.

I will definitely be using your expertise for future trips and will recommend you highly to friends and family. The entire family thanks you and your team. The trip will forever be in our families' hearts and memories.


Thank you so much to you and your team!

New York - Fora Travel - Chelsea Gambino

Our clients described this as a truly magical experience! It was so lovely being able to put all our trust in you for this and not having to do extra research on the location, what a luxury!!

New York - Fora X - Rachel Meyers

Hi Federica, I received some great feedback from these clients, so wanted to share it with you. Thank you again for all your help in making this such a smooth and special trip for my wonderful clients! Here's their feedback: "Our trip already feels like it took place months ago, but we have a lot of great memories to savor.
I think our itinerary was well planned out. Our tour of sites in Milan went very well, with a friendly guide and driver. Visiting the cathedral and observing da Vinci’s painting of The Last Supper was perfect. Bellagio was beautiful. In Lugano, we really enjoyed our visit to the Hesse museum. This guide was very personable. The trip up the funicular the following day was the highlight of day 2. Stunning views of Lugano. We also enjoyed time to relax by the lake after the tour ended. Zermatt may have been the highlight of the trip. Our guide was superb on the 5 Lakes hike which was magnificent. Richelle was able to complete the hike in full, thanks in large part to the walking stick provided by our guide, which really helped her with her hip. She indulged in a hot stone massage to ease her bones afterwards. Finally, Lausanne was a nice end to our trip. We visited the Olympic Museum upon arrival and made our way over to Montreux for the jazz festival the following day."

New York - Mart of Travel - Katie Marta

Thank you so much, Chiara!

I am actually catching up with the clients this weekend but, in short, they had the most amazing time.

Can't thank you enough and looking forward to working on many more clients together.

Best,
Chelsea  

New York - Smartflyer - Chelsea Gavin

Hi Chiara!

 Big thank you to you and the team for taking such great care of them.

Best,
Chelsea 

New York - SmartFlyer - Chelsea Gavin

I just wanted to send you a quick note to express my appreciation for your team!

This project has been an extreme logistical challenge and I truly could not be pulling it off without your incredible team and support. We have a few more weeks of this, but for now I truly just wanted to say THANK YOU!
I know it's a lot for your team and not a typical itinerary, so it means the world to have support of such a great partner like Queen of Clubs. The team has been beyond wonderful.

Hope to catch up soon!

Best,
Rachel

New York, USA - My Leisurely - Rachel Fried

Thank you so much for dropping everything and making this booking happen! Elisa has been wonderful! Thank you for putting this into motion.

I’m so excited to work with you more!

Pennsylvania - Avenue Two Travel - Tara Piombino

Thank you so much! I know the clients had an amazing time. They sent me pictures, and I can’t wait to talk to them and will send feedback.

You went above and beyond handling their room situation in Zermatt!

Thank you, and I know we will work together again!

Pennsylvania - Avenue Two Travel - Tara Piombino

Thank you, Petra! They had a lovely time. THANK YOU for always being an amazing partner.

"We are back from another great adventure to Switzerland and Italy. From Christmas markets in Zürich to walking through Grindelwald looking at mountains that did not seem real, to waking up in Zermatt with the Matterhorn showing us all of her glory, to walking the streets of Rome and seeing the most amazing sites with every blink of an eye."

Plano - Legacy Travel - Terrah Van Meter

The clients had a wonderful time and thoroughly enjoyed their vineyard tour! Such a nice touch with the wine, cake, and chocolates, I feel so glad to have Queen of Clubs in my corner!

Texas - Frosch - Liza Castellano

Thank you to all of Queen of Clubs, you are all so wonderful to work with!

West Hollywood - Fora Travel - Kara Kassuba